Subject: New ticket on a given project
From: "John Smith" <[email-masked]>
To: <[email-masked]>
Date: Wed, 12 Oct 2016 13:05:38 +0300

Project: onlinestore
Status: Resolved
due date: 2010-12-31
Start Date:2010-01-01
Assigned to: John Smith
fixed version: alpha
estimated hours: 2.5
remaining hours: 1
done ratio: 30

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On Wed, 11 Oct at 1:05 PM, Jon Smith <[email-masked]<mailto:[email-masked]>> wrote:

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